How To Repair Your Pole Saw
Chain falls off
Reported 35% of the timeIf your pole saw chain falls off, refer to our troubleshooting and repair guide. Check the adjustor, retaining rings, bar, and chain. One or more of these parts might need to be replaced. This is one of the most common symptoms for pole saws. Check the manual related to your model for more specific repair instructions. Our instructions are a general guide.
Cuts poorly or not at all
Reported 21% of the timeOur repair and symptom guide can help you fix your pruner if it does not cut properly. The shaft, bar, blades, and chain should be checked. Note: this is a general repair guide. Check the manual provided by your owner for more specific repair information related to your model.
Leaks gas
Reported 17% of the timeIf one of the following parts is damaged or worn out it can cause your pruner to leak gas: the grommet, primer bulb, O-ring, fuel tank, and fuel lines. We can help you fix this in no time with our repair guide. Note: this is a general repair guide. Check the manual provided by your owner for more specific repair information related to your model.
Can't keep chain tensioned
Reported 16% of the timeIf the chain cannot be kept tensioned on your pruner, our repair guide can help you fix this. Check the chain, sprocket, bar, and cover for damage. Check the manual related to your model for more specific repair instructions. Our instructions are a general guide.
Won't start
Reported 11% of the timeCheck the fuel tank, spark plug, ignition module, or carburetor if your pruner is not starting. The repair and symptom guide will help you better identify the part needed to be replaced and how. This is a general guide for your repair; for more detailed information on your model, refer to the owner's manual.
Leaks bar oil
Reported 9% of the timeCheck the cap and fitting if bar oil is leaking from your pruner. Our repair and troubleshooting guide will help you fix this problem easily. Our repair information is a general guide to help you, but for more specific repair information related to your model, check your owner's manual.
Chain falls off
Reported 7% of the timeIf your pole saw chain falls off, refer to our troubleshooting and repair guide. Check the adjustor, retaining rings, bar, and chain. One or more of these parts might need to be replaced. This is one of the most common symptoms for pole saws. Check the manual related to your model for more specific repair instructions. Our instructions are a general guide.
Can't keep chain tensioned
Reported 6% of the timeIf the chain cannot be kept tensioned on your pruner, our repair guide can help you fix this. Check the chain, sprocket, bar, and cover for damage. Check the manual related to your model for more specific repair instructions. Our instructions are a general guide.
Engine rotates but chain doesn't
Reported 6% of the timeIf your pruner engine is rotating, but the chain does not, refer to our symptom guide to help you identify the right part to replace. It could be the sprocket, bar, gears, or shaft. If you need specific repair instructions related to your model, refer to the manual provided by the manufacturer.
Cuts poorly or not at all
Reported 6% of the timeOur repair and symptom guide can help you fix your pruner if it does not cut properly. The shaft, bar, blades, and chain should be checked. Note: this is a general repair guide. Check the manual provided by your owner for more specific repair information related to your model.
Won't telescope / binds
Reported 6% of the timeIf your pruner will not telescope, check the clamps, knob, or shaft for damage. Our troubleshooting and repair guide will help you fix this problem. Check the manual related to your model for more specific repair instructions. Our instructions are a general guide.
Leaks oil
Reported 5% of the timeIf your pole saw is leaking oil, check the cap and cover. This is a relatively common symptom and can be fixed easily using our repair and symptom guide. Note: this is a general repair guide. Check the manual provided by your owner for more specific repair information related to your model.
Hard to start
Reported 5% of the timeRefer to our repair and symptom guide to find out what is causing your pruner to not start. The following parts should be checked for damage: the fuel lines, fuel filter, air filter, spark plug, fuel vent, and gasket. Check the manual related to your model for more specific repair instructions. Our instructions are a general guide.
Won't start
Reported 4% of the timeCheck the fuel tank, spark plug, ignition module, or carburetor if your pruner is not starting. The repair and symptom guide will help you better identify the part needed to be replaced and how. This is a general guide for your repair; for more detailed information on your model, refer to the owner's manual.
Engine will idle but dies at full throttle
Reported 4% of the timeIf your pruner idles, but stops at full throttle, check the following parts: the carburetor, fuel lines, gasket, and fuel filter. One or more of these parts might need to be replaced. To find the right one, follow our repair and symptom guide. This is a general guide for your repair; for more detailed information on your model, refer to the owner's manual.
Bar oiler doesn't work
Reported 4% of the timeIf the bar oiler in your pruner is not working, check the oil pump, gears, bar, and cap. Follow our troubleshooting guide to help you easily fix your problem and find the right part to replace. This is a general guide for your repair; for more detailed information on your model, refer to the owner's manual.
Leaks oil
Reported 3% of the timeIf your pole saw is leaking oil, check the cap and cover. This is a relatively common symptom and can be fixed easily using our repair and symptom guide. Note: this is a general repair guide. Check the manual provided by your owner for more specific repair information related to your model.