Hard
1-2 hours
This part has been sourced from the original manufacturer for use with Napoleon fireplaces. It is an identical replacement for faulty or missing glowing embers that were included with a new unit. The embers are utilized to eliminate light. Make sure to refer to the owner's manual for your model to ensure the correct repair procedure. Keep in mind this high-quality item is sold individually.
Glowing Embers W361-0016
OEM part for: Napoleon
Part Number: W361-0016
$5.29
In Stock
Ships within 1 business day 
Compatibility
This Glowing Embers will fit the following 85 machines. Confirm this part works with your model, and view the detailed model diagrams and repair help we have to offer.
Napoleon
Show More Compatible ModelsThis item works with the following types of products:
- Fireplace Parts
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Customer Repair Instructions ?
All our customer repair instructions are solicited directly from other customers just like you who have purchased and replaced this exact part.
Pilot light was on. Fireplace would not start.
Craig - January 28, 2019
Tool Type
Fireplace
Difficulty
Hard
Time
More than 2 hours
Tools Used
Screwdriver, Socket set, Wrench Set, needle nose pliers
Napoleon fireplace (natural gas, insert)
I had crescent wrenches (both standard and metric). Standard and Phillips head screwdrivers.
Removed front glass, logs and embers.
Unfastened back panel of fireplace so that it could be lifted to expose screws for bottom panel.
Removed screws for bottom panel and removed bottom panel. This exposed the pilot 'plate' that holds the pilot, ignitor, thermocouple and thermopile.
Remove 2 screws that hold this plate to get access to the back of the plate so that the thermocouple and thermopile nuts can be loosened. One of the screws for this plate was stripped and it required a lot of time to get it out.
Fished string through the narrow hole that the copper tube and wires of these two thermo pieces needed to pass through to get to the regulator/control center of the fireplace. Pulled each one through the hole.
Attached new 'thermo' pieces to the pilot 'plate' and fastened it back down (this time with a replacement screw for the stripped one).
Attached the wires of the thermopile to the regulator (had to disconnect the wires for the fan/thermostat? temporarily).
Attached the copper tube/wire for the thermocouple to the regulator (had a hard time with this because there was very little finger access to get the fitting at the end to thread into the fitting.
Replaced the bottom panel, lowered and fastened the back panel.
Set the logs back up and placed the glowing embers in front. (be careful with the logs, they are brittle).
Cleaned the glass and reinstalled it, turned gas on, pilot started, fireplace started.
I had crescent wrenches (both standard and metric). Standard and Phillips head screwdrivers.
Removed front glass, logs and embers.
Unfastened back panel of fireplace so that it could be lifted to expose screws for bottom panel.
Removed screws for bottom panel and removed bottom panel. This exposed the pilot 'plate' that holds the pilot, ignitor, thermocouple and thermopile.
Remove 2 screws that hold this plate to get access to the back of the plate so that the thermocouple and thermopile nuts can be loosened. One of the screws for this plate was stripped and it required a lot of time to get it out.
Fished string through the narrow hole that the copper tube and wires of these two thermo pieces needed to pass through to get to the regulator/control center of the fireplace. Pulled each one through the hole.
Attached new 'thermo' pieces to the pilot 'plate' and fastened it back down (this time with a replacement screw for the stripped one).
Attached the wires of the thermopile to the regulator (had to disconnect the wires for the fan/thermostat? temporarily).
Attached the copper tube/wire for the thermocouple to the regulator (had a hard time with this because there was very little finger access to get the fitting at the end to thread into the fitting.
Replaced the bottom panel, lowered and fastened the back panel.
Set the logs back up and placed the glowing embers in front. (be careful with the logs, they are brittle).
Cleaned the glass and reinstalled it, turned gas on, pilot started, fireplace started.
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Burner element had 2 large burn through holes.
Jimmie - February 10, 2018
Tool Type
Fireplace
Difficulty
Medium
Time
30-60 minutes
Tools Used
Screwdriver, Pliers, Nutdriver
Removed front face of fireplace.
Removed logs.
Removed side and back reflectors.
Removed bottom pan.
Removed old burner assembly.
Replaced in reverse order.
Removed logs.
Removed side and back reflectors.
Removed bottom pan.
Removed old burner assembly.
Replaced in reverse order.
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Our customer service team are at the ready daily to answer your part and product questions. We have a dedicated staff with decades of collective experience in helping customers just like you purchase parts to repair their products.
All our part reviews are solicited directly from other customers who have purchased this exact part. While we moderate these reviews for profanity, offensive language or personally identifiable information, these reviews are posted exactly as submitted and no alterations are made by our team.
All our customer repair instructions are solicited directly from other customers just like you who have purchased and replaced this exact part. While we moderate these reviews for profanity, offensive language or personally identifiable information, these reviews are posted exactly as submitted and no alterations are made by our team.
Based on data from past customer purchasing behaviors, these parts are most commonly purchased together along with the part you are viewing. These parts may be necessary or helpful to replace to complete your current repair.
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